Depending on your device model, GPS updates occur either over-the-air or by connecting to the Rand McNally Dock. For instructions on updating your specific GPS model, visit the Map & Software Updates section of the Support Center.

Rand McNally currently supports the import of custom points of interest into the RV GPS. These can be locations you manually create in a spreadsheet, or from a third-party source, such as POI Factory.com. Instructions for Importing: Instructions for importing to the RV GPS Sample POI File: The file below is in the correct format to import to Rand McNally GPS devices. Sample POI File POI Factory: Rand McNally has partnered with POI-Factory.com to bring you access to thousands of additional POIs. See all available POIs Instructions for importing POIs from POI factory

Wi-Fi is a wireless network that enables you to receive information from the Internet. With a Wi-Fi connection, you can access weather data directly on an enabled device. To establish a Wi-Fi network in your vehicle, you can create a personal hotspot or mobile access point with a cellular phone. Then you can connect your device to that Wi-Fi network. “Smartphones” that have the capability to create a hotspot or access point include many (but not all) iPhone®, Android™, and BlackBerry® smartphones with an accompanying data plan. An additional tethering feature may be required. Typically, standard flip phones and prepaid…

CustomView Wall Maps are customized to your needs and are sold non-returnable. Products with manufacturing defects may be returned within sixty (60) days of receipt for full credit or exchange. If you are returning your map because it is damaged or defective, please contact us. Please include your name, address, order number and a reason for the return.

The CustomView Map Wizard saves the last map that you created to your PC. When you visit the homepage, you will then have the option to enter a new address to start a new map or select “Use Previously Created Map” to continue with the last map that you created or to order additional copies of a map that you have already purchased.

Please make sure that you have a current version of Adobe Acrobat installed on your computer. To download a free version of Adobe Acrobat, please click here.

While it is always good to check with the technology support person at your school, Adobe Acrobat and Flash Player are widely accepted applications that are generally safe to use on most computers. To download a free version of Adobe Acrobat, please click here and for Flash Player click here

In your Adobe toolbar, click on the “Rotate” button. If this button doesn't appear in your toolbar, you can add it. Here's how: right-click in the toolbar, select “More Tools,” and then click on the “Rotate Clockwise” box. You can use the zoom in/out buttons to enlarge or decrease the size of the map.

Each subscribing school has two username/password sets-one for student use and one for teacher use. Teacher access includes everything on the website plus lesson plans, State Q&A and other assessment materials to which students don't have access. Teachers, school staff and students can access the website at any computer-at school or home-by using the teacher or student password.

You can use our contact us form, or call or write to our public relations manager: Contact: Amy Krouse Rand McNally 847-329-6798 MediaRelations@randmcnally.com 9855 Woods Drive Skokie, IL 60077

Occasionally we are not able to complete the beginning or ending of a route because data is not available for smaller or local roads in some areas. We recommend that you check local sources or get our step-by-step maps to see how to navigate from your starting point to the beginning of our directions, or from the ending of our directions to your destination.

At a minimum we need a city and state/province or ZIP code. The following entries usually succeed in finding your location on a map: ZIP code City, state City, state, ZIP code Address, city, state Intersection, city, state Address, city, state, ZIP code Intersection, city, state, ZIP code Please note, if you have entered a city and a ZIP code, we show you the center of that ZIP code's area on the map. A ZIP code in a rural location may cover a large area and won't be centered on a city. If you don't get the map that you…

Our driving directions try to find the fastest route between two points. This means we try to use roadways with the highest speed limits. We try to route you to interstate highways or U.S. highways as quickly as possible, then keep you on these highways as long as possible.

Your product will be returned to you via UPS. The package will be shipped with a signature required and someone will need to be available to sign.

Most RMAs are processed within 5-7 business days once the device is received.

The RV GPS app includes Rand McNally's navigation and routing for RVs, plus RV tools, features, and points of interest. The RVND™ offers all of these capabilities, plus the ability to rate POIs, send Tell Rand messages, and connect to the real-time traffic receiver for live traffic. The RVND™ 7720 also includes predictive traffic and videos and photos from Rand McNall

The stronger the Wi-Fi connection is, the faster the download will be. Try accessing a strong signal without interruption and turning off your cell data until the download is complete. If the download is interrupted, stay in the app or start it again to complete the process.

Canadian Postal codes contain 6 characters. However, you can submit all 6 together; for example: N5P 4B1. Or, you can enter the field with a space in between: N5P4B1.

We can reset your password so that you can regain access to MileMaker. Please contact our technical support department if someone is not available in your organization to locate your MileMaker login information.

Generally, the /usr/micro/g18/data folder needs Read and Write permission to all users or groups of users that need access to MileMaker. The /usr/micro/g18/exe folder needs Read, Write, and Execute permissions on its files so that whoever needs to run the program will have success. Please consult your system administrator for changing such permission in your organization. -rwxr-xr-x 1 micro staff 186208 Apr 16 1999 routproc -rwxr-xr-x 1 micro staff 19680 Apr 16 1999 start_urmm -rwxr-xr-x 1 micro staff 29084 Apr 16 1999 tcp_client /usr/micro/g18/exe #

There are a few output log files that both debugging as well as standard errors are reported when running MileMaker executables. The following are brief identifiers of such files. Please note all are in the /usr/micro/g19/data default directory. FILE REPORTING error.log General errors, logs routproc, main, milemaker & demon. reader.log ACA log file. Usually interface issues server.log ACA log file. Integration flag taskrout.dat The routproc log file If you experience unusual errors or program behavior, please contact Technical Support.

This is probably caused by an incomplete load of the environment variables. Be sure and executing the profile.18 prior to launching any and all copies of our executables. Be sure you are in the /usr/micro/g18 directory and type: . ./profile.19This is a space between the two periods.

We have a number of business partners who provide transportation software solutions in conjunction with MileMaker. Please visit our Interface Partners page, or contact us at (800) 234-4069

Yes, we have binary compatible distribution that will run in either a 32 or 64-bit kernel configurations of AIX 5.x operating system. If you have questions about your copy of MileMaker, please call technical support.

The ACA application provided with the product has multiple levels of communication. MileMaker can utilize named-pipe (to_server and from_server request files), non-named pipes integration, as well as TCP/IP listening facilities.