If you are having issues with your GPS signal, please follow the steps below. 750 and 550 Go to the Rand Navigation Tap the gear icon on the bottom right. Tap the general tab at the top. Scroll down and tap System Settings. Tap Network and Internet Look for airplane mode to turn that ON. (You may need to step outside in a clear view of the sky) If this fixes the issue, do not continue, and leave airplane mode on. If the signal does not come back in, follow the steps below. Take the device outside, at least 5…

To help you in installing your HD 100 device, please watch our instructional video.

In order to have the best experience with your HD 100 electronic logging device, we recommend you Dock™ your HD 100 at least once a month. In order to update your HD 100, please follow these steps: Connect the HD 100 to your computer with the USB adapter provided in the Rand McNally packaging. Open up the Rand McNally Dock™ software. Click “Update Available.” The new software will start downloading. Once the download is complete, click the Transfer button to transfer the updates onto the HD 100. Once the transfer is complete, safely disconnect the HD 100 from your computer.…

NOTE: Please check back as more troubleshooting information will be added frequently. Installation Scenario: Red light is off for more than 3 minutes after connecting the HD 100 to the diagnostic port, indicating no power on the HD 100 device. Troubleshooting: Check power connection on the HD 100 device. Ensure the power cable is secured to the truck's diagnostic port and to the HD 100 device. Disconnect, then reconnect both ends of the power cable, making sure the collar on the diagnostic port end of the cable is locked in place. Check that the red light turns on. The red…

There are several possible reasons. Our software does its best to recognize what you've typed and match it against a large database of addresses. For best results, try these tips: Address field: We can only route to or map street addresses with street numbers and street names or the intersection of two streets. We are not able to recognize post office boxes, apartment numbers or vanity names for buildings. We also cannot recognize geographic features, names of housing developments, or names of businesses. The street name you've entered may be spelled differently than the actual street. In this case, our…

An easy way to check transactions is to do the following steps: Login as root or the appropriate user. Type: cd /usr/micro/g19 At your prompt type: . ./profile.19 At the next prompt: cd exe This will bring you into the prompt. Type: ./main This will bring up the MileMaker screen. Hit then continue. Login to the master menu with your defined ID and Password. Select option “M” for Maintenance Menu On the Maintenance Menu, enter the password Select “Transaction Usage Report”

Since the distribution tapes are created with full pathnames, you will need to extract the contents to either the default directory first, or create a symbolic link to point to another filesystem other than /usr/micro. You must also modify the file profile.19 which loads the appropriate environment variables the for application to operate. Below is an except of the profile.19 file: NETWORK_PATH=/usr/micro/g18/data/network.19 DATA_FILE_PATH=/usr/micro/g18/data/geo.19 STATE_IND_PATH=/usr/micro/g18/data/stateidx.19 These environments must be changed to point to the new location of MileMaker's files. A change from /usr/micro to /apps within profile.19 may look like this: NETWORK_PATH=/apps/g18/data/network.19 DATA_FILE_PATH=/apps/g18/data/geo.19 STATE_IND_PATH=/apps/g18/data/stateidx.19

This article explains how to update the operating system of the TND 750. If there is also a map update available, you will be prompted to install it after the OS update completes. Before you begin, please be sure to follow these tips for a successful update: 1. Make sure your tablet is plugged into a charger to avoid interruptions in the download and installation process. 2. Connect your device to a reliable Wi-Fi source (not a mobile hotspot). If the tablet is not connected to Wi-Fi, go to “WiFi Settings” by pressing the WiFi icon in the lower-lefthand corner…

This article explains how to update the operating system of the TND Tablet 1050. If there is also a map update available, you will be prompted to install it after the OS update completes. Before you begin, please be sure to follow these tips for a successful update: 1. Make sure your tablet is plugged into a charger to avoid interruptions in the download and installation process. 2. Connect your device to a reliable Wi-Fi source (not a mobile hotspot). If the tablet is not connected to Wi-Fi, go to “Android Settings” by pressing the Gear Icon in the upper-righthand…

In September 2022, Rand McNally deployed an update to the TND T85, TND 750, and TND 1050 devices that included the Rand VL applicaiton. You can locate the Rand VL application by following the steps below. 1. Go to the tablet Home Screen and select the Apps screen button in the top right corner of the screen. 2. Locate and select the Rand VL app to launch the application.

This article explains how to udpate the operating system of the OverDryve 7 Pro II and OverDryve 8 Pro II tablets. If there is also a map update available, you will be prompted to install it after the OS update completes. Before you begin, please be sure to follow these tips for a successful update: 1. Make sure your tablet is plugged into a charger to avoid interruptions in the download and installation process. 2. Connect your device to a reliable Wi-Fi source (not a mobile hotspot). If the tablet is not connected to Wi-Fi, go to “Android Settings” by…

Please visit https://www.randmcnally.com/register/cleardryve to register your device. Your warranty is good for one year from date of purchase

The Rand VL App is available on Android phones & tablets running Android OS 8 or higher. It is also available locally on the following Rand McNally tablets: TND T85, TND 750, and TND 1050 devices. Link: Rand VL - Apps on Google Play

Please follow the directions below: Open the RAND NAVIGATION app. Tap the Settings icon and under the General tab press the button for Data Repair. Tap Scan and it will scan all navigational files and make corrections as needed. Note: This process may involve a large download (up to 10 GB) and can take a long time to complete. Make sure your tablet is connected to a reliable Wi-Fi connection (not a hotspot) and plugged into a charger. Restart the device and return to the RAND NAVIGATION app to confirm the issue is resolved.

Wi-Fi is a wireless network that enables you to receive information from the Internet. With a Wi-Fi connection to your tablet, you can access weather, real-time traffic, and fuel prices data directly on your navigation device. To establish a Wi-Fi network in your vehicle, you can use your cellular phone or a dedicated mobile hotspot device. Most (but not all) iPhone® and Android™ smartphones with accompanying data plans have the capability to create a hotspot or access point. Typically, flip phones and prepaid phones do not have this capability. Your wireless carrier may charge additional fees to enable this feature…